How to Cancel Your SASSA Grant: A Step-by-Step Guide

Need to cancel your SASSA grant? Life changes, and sometimes you no longer need or qualify for the grant. This guide will walk you through the process of how to cancel your SASSA grant, step by step. We’ll cover online methods, WhatsApp, email, and even what to do if you don’t have a phone number.

Canceling your SASSA grant is important if your financial situation improves or if you become ineligible. It ensures that the funds can be re-distributed to those who need them most. Let’s get started!

Why Cancel Your SASSA Grant?

There are several reasons why you might need to cancel your SASSA grant. It’s important to cancel if any of these apply to you.

• Improved Financial Situation: If you now earn above the SASSA means test threshold.
• Getting a Job: Some jobs, especially in the public sector, may have limitations on accepting the SRD grant.
• Ineligibility: If you find out you don’t qualify for the grant.
• Applying for Other Grants: You may need to cancel your current grant to be eligible for a different one. If you are unsure about other available options, exploring the types of SASSA grants can provide clarity.

Reminder: Canceling when you’re no longer eligible is crucial. Continuing to receive payments when you shouldn’t can lead to legal issues.

How to Cancel Your SASSA Grant Online

The easiest way to cancel your SASSA grant is online. Here’s how:

1. Access the SASSA Cancellation Portal: Go to the official SASSA SRD website. SASSA Cancellation Portal
2. Enter Your Information: Provide your ID number and the cell phone number you used when you applied.
3. Get Your OTP: Click “Send PIN”. SASSA will send an OTP (One-Time Password) to your phone.
4. Verify Your Identity: Enter the OTP to confirm you’re the original applicant.
5. Cancel Your Application: Click the “Cancel My Application” tab.
6. Confirm Cancellation: A pop-up will ask, “Are you sure you want to cancel?”. Click “Yes”.
7. Confirmation SMS: You’ll receive an SMS confirming your cancellation request.

Note: Make sure your grant is still active before canceling. If it’s already inactive, no need to cancel again!

Canceling Your SASSA Grant via WhatsApp

SASSA also offers a convenient way to cancel your grant using WhatsApp:

1. Save the Number: Add 082 046 8553 to your phone contacts.
2. Send a Message: Text “Cancel SASSA R370 Grant” to the number.
3. Choose an Option: A list of options will appear. Select “Cancel my application”.
4. Provide Details: SASSA will ask for your ID number and phone number for confirmation.
5. Confirm: Reply with your ID and cellphone number.
6. Cancellation Request Submitted: You’ll receive confirmation that your request has been sent.

How to Cancel Your SASSA Grant via Email

If you prefer email, follow these steps to cancel your SRD grant:

1. Compose an Email: Write an email to [email protected].
2. Subject Line: Clearly state that the email is about canceling your SRD R370 grant.
3. Explain Your Reasons: Briefly explain why you want to cancel your grant.
4. Include Your Information: Provide your reference number, ID number, and phone number in the email. If you’ve lost your reference number, this guide to finding your lost SASSA reference number can assist you.
5. Ask Questions: Feel free to include any questions you have about the cancellation process.
6. Send and Wait: Send the email and wait for a response from SASSA.

Canceling Your SASSA Grant via Helpline

You can also cancel your grant by calling the SASSA helpline:

1. Dial the Toll-Free Number: Call 0800 60 10 11.
2. Speak to an Agent: Press 1 to speak with a human agent.
3. Request Cancellation: Ask for information on how to cancel your SASSA grant.
4. Verify Your Identity: Provide your ID and phone number to the agent.
5. Cancellation Approval: Once verified, the agent will process your cancellation request.

What If I Don’t Have a Phone Number?

If you don’t have the phone number you used to register, you’ll need to visit a SASSA office in person.

1. Visit a SASSA Office: Go to your nearest SASSA branch. You can find SASSA contact details and offices to locate the closest one.
2. Bring Your ID: Take your South African ID card for verification.
3. Request Cancellation: Inform the representative that you want to cancel your grant.
4. Verification: The representative will verify your identity and process the cancellation.

Important: If you can’t go in person due to illness or disability, try updating your phone number on the SASSA web portal first. Then, you can cancel online.

How Long Does Cancellation Take?

SASSA usually reviews cancellation requests within 7 days. However, this can vary depending on the number of requests they receive. You’ll receive an SMS notification once your cancellation is approved.

Can I Re-Apply Later?

Yes, you can reinstate your canceled SASSA grant in the future if your circumstances change. Here’s how:

1. Visit the SRD Website: Go to the official SASSA SRD website.
2. Find the Reinstatement Option: Look for “Reinstate my canceled application”.
3. Enter Your Information: Provide your 13-digit ID number and cell phone number.
4. Enter the OTP: Input the OTP code sent to your phone.
5. Answer Questions: Respond to all inquiries and confirm your reapplication.
6. Confirmation: You’ll receive a text message confirming your SASSA Grant reapplication.
7. Check Your Status: Stay updated on your application status regularly. If your re-application is declined, you might consider lodging a SASSA appeal.

SASSA understands that life can be unpredictable, and they offer solutions to assist individuals in need once more, should their circumstances change.

Can Someone Else Cancel My Grant?

No, someone else cannot cancel your SASSA SRD grant without your consent. SASSA needs to verify your identity using your ID number and registered phone number. This is done to protect your personal information and ensure that the cancellation is authorized by you.

Conclusion

Canceling your SASSA grant is a straightforward process. Whether you choose to do it online, via WhatsApp, email, or by phone, SASSA provides multiple options for your convenience. Remember to cancel if your financial situation improves or if you become ineligible, and don’t hesitate to re-apply if your circumstances change in the future. By following these simple steps, you can ensure that resources are available for those who need them most.

FAQs

Is the cancellation process different for all grant types?

No, the cancellation process is generally the same for all SASSA grants.

Can I apply for cancellation by going physically to the SASSA office?

Yes, you can cancel your grant by visiting a SASSA office if you prefer not to use the online methods.

If the person receiving the grant is deceased, will the grant be canceled itself?

No, the grant will not be automatically canceled if the recipient is deceased. You need to cancel it on their behalf.

How much time will it take after I apply for cancellation?

It usually takes about a week for SASSA to process your cancellation request. In the meantime, you can check SASSA payment dates to ensure no further payments are processed.